Amman Arab University is seeking excellent and high quality
performance and the spirit of innovation in education quality and authenticity
of scientific research and community service through a distinctive academic
programs and the application of quality systems and the provision of various
services for students, faculty and staff of the university with high quality so
as to support the educational process and achieve academic excellence.
The University as well as contributes to the enrichment of
scientific knowledge to gain access to scientific and applied innovative
additions according to distinct levels of quality in the services that meet the
needs and requirements of beneficiaries and reach their aspirations through:
• Effective application of the system of quality management
ISO 9001: 2008 in the administrative departments.
• Qualification and training of competent staff who are able
to do tasks and responsibilities and to ensure the achievement of the
• Encouraging and supporting faculty members to work on the
latest research topics and access to excellence.
• Providing services and development projects to the
• Complying with all specifications and Jordanian
legislation and legal requirements, regulations and directives at the
• Developing a strategic plan for the university and
following up the implementation on a regular basis to ensure the quality of
services offered by the University and to attract the largest possible number
of students and raise the level of graduates to be qualified for the job
To achieve quality objectives, the university administration
has developed all the systems to provide optimal services to its students and
staff and the community through re-engineering and computing all services and
speeding up access to the concerned departments, including the admission and
registration financial and administrative departments.
The senior management and employees at the university are
aware of the importance of continuous development and improvement of quality
management system, and therefore the senior management in cooperation with all
university staff are working on a periodical review of procedures and
regulations applied, which would contribute to the achievement of the